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Service department terrible, ron nash will not answer to problems, they sed you to there dealers only, and they make things worse. I bought a 27fs deasert fox 2017.

Problems david mann sent me to broadmoor rv to buy one. They stoled the crankes for stabilizer jacks, and crank handle for elictric tong, battery post were stripped, couch was ripped, speakers not hooked up, bath tub leaks,antana rattles, sink faucet leaks, rubber bumpers on stove lid missing, and screws missing. Generator making noise. David mann forced me to take it to California rv in redding calif, where they had it for 9 days, and ran into it with another trailer.

Need help, turned it into ron nash, with no response, and into BBB in Washington, and Sacramento calif, with no response as of yet. This mfg is the worse i have ever seen. They take your money, and forget about you. Anyone else want to sue?

Please contact me. Much more i could list.

Reason of review: Bad quality.

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Guest

I love Northwood Mfg and my Desert Fox. I have had no problems. Sorry to Hear your story, maybe you should have contacted your local dealer before you bought a trailer out of your area!!!!

Guest

I had a similar problem with a palomino 2902 TT I purchased from Access Rv out of salt lake. Worst dealer in the world.

That camper had so many issues from the beginning it was insane. But be careful who they tell you to take it to. We live in Colorado and access rv had us take it to a Forrest river dealer here for repairs. Turns out by taking it to a dealer it wasn't purchased through voided the warranty.

The dealer wiped their hands free and clear of any wrong doing (they were stripping their new campers for parts to sell and replacing them with broken parts, giving them 100% profit and getting replacement parts free through warranties as people bought campers...shady company) and we got screwed. I fought Forrest river and access rv for 2 years before they fixed it. Meanwhile the camper was held at the dealer.

Losing 2 years of camping in it.

Needless to say our artic fox camper we purchased after taking a huge hit on the palomino has been great camper.

Guest
reply icon Replying to comment of Guest-1370598

Foxhound. Manufacture's warranty is good at any manufacture's dealer.

It is the dealer that may choose not to do warranty work on units bought at an other dealer.

Also, it is not possible and not worth spending the labor to swap parts from one unit to another when the manufacture replaces defective parts at no costs and requires the dealer to send the parts back to the manufacture so they can be reimbursed from the supplier.

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