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We got the camper home and spent two days cleaning and repairing a new camper. Saw dust everywhere,screws loose, hoses kinked, cabinets scratched. One speaker would not work took it apart and it was full of saw dust. Underneath the quick connect on the gas line for the...
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Anonymous
luke

Total junk. I will never buy from them.

#1120616
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Service department terrible, ron nash will not answer to problems, they sed you to there dealers only, and they make things worse. I bought a 27fs deasert fox 2017. Problems david mann sent me to broadmoor rv to buy one. They stoled the crankes for stabilizer jacks,...
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Anonymous
Anonymous

I love Northwood Mfg and my Desert Fox. I have had no problems. Sorry to Hear your story, maybe you should have contacted your local dealer before you bought a trailer out of ...

Anonymous
Foxhound

I had a similar problem with a palomino 2902 TT I purchased from Access Rv out of salt lake. Worst dealer in the world. That camper had so many issues from the beginning it wa...

1.0
#1101486
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Show

Northwood Manufacturing - Not what it's supposed to be. I have a 2015 Nash 22h

I have replaced 4 springs on this trailer. The great suspension is not there. When the antenna TV is on and you turn on any light in the unit the tv goes off. All the nuts on the brake backing plates came lose. The duct work for the AC had holes in it which caused condensation to ruin the cieling. All the appliances work great they are made by someone else
#1101313
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Writing this for my friend as he is too nice to complain. He bought a mid size Arctic Fox trailer in 2014. While under the skimpy 1 yr., warranty had many go backs for repair. Problems after warranty as well. Traded for a fifth wheel in 2016 to have more room and...
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Anonymous
Derel

Great you can talk to a bunch of children , that will give you a runaround and not back there product

Anonymous
Anonymous

At least you can talk to a real person at Northwood if you do run into issues unlike a lot of these Eastern RV manufacturers.

3.0
I liked
  • Trailer purchase
I didn't like
  • Quality of trailer and workmanship
#1057098
Reply to reviews
2016 Northwood Manufacturing - Arctic Fox 992 Rv Review
Bought our camper to travel the states. Noticed our shower wall was broken 3rd day into our trip. So pissed off. Plus our table will not stay up. My email address Cherrbear150533@gmail.com
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Anonymous
Marty Hill

Have an 08 Arctic Fox 27T...generally liked it, but have had to replace THREE shear pins in the slide, all breaking at the most inopportune time...just when we are all packed ...

1.0
#1027598
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We purchased from Thompson RV in Pendleton a new B19 owning for 10 years, 2007 model. Not one bit of trouble. I washed it and maintained it after every trip. We went to the factory to see NW's manufacturing process. We were impressed. However, we keep it stored indoors...
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#1005578
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TRIED TO CALL SEVERAL TIMES. FINALLY WENT TO EMAIL TO SERVICE DEPT LEFT MESSAGE ABOUT THE BROKEN SLIDE OUT ASKING FOR SOME HELP. THE MESSAGE I GOT BACK FROM DAVE WAS TAKE IT TO THE DEALER . WELL THERE IS NO DEALER CLOSE ENOUGH. ALL I ASKED FOR WAS A LITTLE HELP TO...
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2.4
I didn't like
  • Service manager justin unwilling to help
#992246
Reply to reviews
We bought our unit used. Fit and finish is average for this industry. Build quality is well above average. Thick floors, thick walls, solid construction, solid axles, big tanks, so unit is on the heavy side as a consequence. Have had zero issues with slides and seals,...
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Anonymous
C Brown

I agree with your post. I own a 2012 30U and it is an excellent TT. Solid construction, thought full layout and very spacious.I have had no issues with this RV at all but I ...

4.0
I liked
  • Durable unit
  • Construction quality
I didn't like
  • Attention to details
#968121
Reply to reviews
Purchased a 2016 25' Artic Fox trailer end of September. Slept on mattress two weeks. Mattress is starting to cave on both sides, definitely breaking down. Talked to Northwest RV in Spokane, we were told there had been complaints before and nothing was done. Called...
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FlatMaineCoon
FlatMaineCoon

Horrible mattress! 2014 5th wheel. We sold it for 200. And bought a much better one. By the way it wss still in plastic when we sold it. Brand new. My front cap is already fad...

Anonymous
Anonymous

I also own a 2017 AF Fifth Wheel, but didn't purchase it because of the mattress. Absolutely love my AF other than the mattress and a few minor issues not worthy of mentionin...

#956208
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2013 27-5L Drain Master Dump Valves and switches have not worked from day one! We have spent incalculable time and own effort to get repaired and finally had dealer replace with manual pulls (funny, now new models have manual pulls) At our expense! I have called...
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I didn't like
  • Failure of tank valves and switches
  • Product defective
#954119
Reply to reviews