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2.8 Based on 22 reviews
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    • Quality of trailer and workmanship 8
    • Lack of business etiquette 6
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PURCHASED NEW IN FALL OF 2015, THIS 2016 TRAVEL TRAILER. LEFT IT WINTERIZED FROM THE DEALER AND TRAVELED TO ARIZONE WHERE WE SPEND THE WINTER. EVEN ON THE WAY THERE WE STARTED HAVEING PROBLEMS WHICH CONTINUED TO GET WORSE. AFTER WE RETURNED WE TOOK IT BACK TO DEALER FOR REPAIRS. 11 WEEKS LATER WE GOT IT BACK AND STILL HAVE SOME ISSUES WITH IT. VERY DISIPOINTED WITH MANUFACTURE AND DEALER FOR NO QUALITY CONTROLE AND CARING FOR THERE CUSTEMERS... Read more

Was this review helpful? 3 1

Purchased new in 2007 Arctic Fox Siver Fox Edition 29.5T ceiling material is coming loose , not even ten years old & the side walls are delaminating.I would not recommend the purchase of this brand of trailer. Over the years had to replace fresh water pump,vent with fan in living area. we even had difficulty with the large slide out. This is the fifth trailer we owned.we always maintained the units & this Artic Fox was the most trouble of... Read more

Was this review helpful? 4 1

I RESERCHED FOR OVER A YEAR BEFORE WE PURCHASED AN 2016 ARTIC FOX 27 FS TOY HAULER. WE PURCHASED IT IN THE FALL OF OF 2016 AND LEFT IT WINTERIZED TILL WE GOT TO ARIZONA. WE STARTED HAVING ISSUES ONE AFTER THE OTHER. THE CUPBOARD DOORS STARTED FALLING OFF. SAW DUST STARTED COMING OUT OF THE CEILING VENTS. THE 110 V HOT WATER TANK DID NOT WORK. WHEN WE WENT TO USE THE WATER PUMP THERE WAS A HOLE IN THE INTAKE HOSE THAT A WORKER HAD PUNCHED IN... Read more

Was this review helpful? 11 6

We have a 2004 27 f, its been a disaster. Two days after towing it home, it was raining hard the bathroom had water in the bathroom floor that was dripping from the edge of the ceiling, After a day of searching the rubber roofing had a cut where it over lapped the metal siding, the rubber roofing had not been insulated properly from the metal,,I had to remove metal siding completely off the rear of the trailer so it could dry out, then fix the... Read more

Was this review helpful? 6 3

I bought a 2015 nash 24m. Based on reviews i thought Northwood customer service was the best in the industry. Ialso thought their rvs were the best in the industry. I could not have been more wrong on both accounts. The interior of the trailer is substandard. The worst is the trailer nearly burned down due to faulty wiring. When I contacted Northwood warranty Dave blamed me and said Northwood would not honor their warranty. The tech i hired... Read more

Was this review helpful? 10 0

I love this camper. we bought our rig (992) in 2013 when we retired. We drove it 8039 miles from Salt Lake City to Alaska and back. You need to have a basic understanding of how a rig ought to function. Thankfully my wife had had experience in a prior life. I had none. Our camper has performed marvelously. Couldn't find any better folks to deal with. The price we paid for not only essential items but some stuff we really wanted was a value based... Read more

Was this review helpful? 2 6

Yes the 990 is a wet bath and you should not need to pump out the water left in the shower after using, this is unsanitary and unsafe it should drain. I have had 2 other campers one was. Lance the other was a Elkhorn Fleetwood neither had this issue even if the camper was not 100% level they both drained fine My point is after you pay over $32k for what Northwood claims to be the best in the industry it should work The attorney I'm working with... Read more

Was this review helpful? 4 2

2rear caps replaced,(first two crack), had to but on new roof( debree lert on froof + stables poking out).L P Gas line almost wore into at the back of the stove in first 30 days. 3 fans replaced. Uneven flooring plus 10+ other things that were wrong. Would never buy another. Had to take it back to factory 3 times to get just some of it fixed. They acted like I should just expect this. I had rebuild supports under sink. Glue small decorative... Read more

Was this review helpful? 1 0

Northwood's service department couldn't be worse. They appear to have poor coordination with their dealer network and just plain act like they don't want any communication with owners. Were it not for some very good dealers, I would never have gotten needed parts. When I have had technical issues, the grumpy service rep acted totally disinterested. With each situation, I have vowed to NEVER buy another Arctic Fox. The only reason I... Read more

Was this review helpful? 3 0

We are second owners of a 2007 27T. Discovered dry rot in the back wall in 2014. Took it back to the LaGrande factory. Two guys proclaim up to $1500 to fix, if it's my fault, IOW not maintaining the unit in any way. When picking it up, they have take responsibility for the repair. NO CHARGE to us!! Show me another manufacturer that will stand behind their products like that after seven years. I would buy another Arctic Fox and will do when the... Read more

Was this review helpful? 6 2
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